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Thursday, April 16, 2009

Revit 2010 Tech Tip - An error has occurred while drawing the contents of this window

An error has occurred while drawing the contents of this window


Published date: 2009-Apr-16
ID: TS1106467

Applies to:
Autodesk® Revit® Architecture 2010
Revit® Architecture 2009
Autodesk® Revit® MEP 2010
Revit® MEP 2009
Autodesk® Revit® Structure 2010
Revit® Structure 2009

Issue

You received the following error message when starting Revit® Architecture or when opening an RVT file or specific view:

Solution

This error may occur if your graphics card is not able to be used for hardware acceleration within Revit-based products.

To prevent this error from occurring, disable hardware acceleration. Follow these steps:

In Revit 2009 Products

  1. Click Settings menu > Options.
  2. Click the Graphics tab in the Options dialog box.
  3. Clear the Use OpenGL Hardware Acceleration check box.
  4. Click OK to close the dialog box.
  5. Exit Revit.
  6. Restart Revit for the settings to take effect.

In Revit 2010 Products

  1. Click Application menu > Options.
  2. In the Options dialog box, click the Graphics tab.
  3. Clear the Use Hardware Acceleration (Direct3D) check box.
  4. Click OK to close the dialog box.
  5. Exit Revit.
  6. Restart Revit for the settings to take effect.

If you are unable to start Revit as a result of this error message, you can disable hardware acceleration by following these steps:

  1. Exit Revit.
  2. Locate the Revit.ini file located in the C:\Program Files\Revit Product Name\Program folder.
  3. Using Notepad, open the Revit.ini file.
  4. Locate the following line:

    UseGraphicsHardware="

  5. Change the value to 2
  6. Save the Revit.ini file and close it.
  7. Restart Revit.

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