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Tuesday, August 4, 2009

Revit Support - Images drop out when printing to HP plotters from Revit 2010 products [Tech Support]

Published date: 2009-Aug-04
ID: TS13666326

Applies to:
Autodesk® Revit® Architecture 2010
Autodesk® Revit® MEP 2010
Autodesk® Revit® Structure 2010

Issue

In Revit 2010 when printing directly to HP® plotters, you notice image files are not included in the resulting print.

Solution

Disable the option for SpoolSmart® if it is present in the HP print driver preferences. This option is typically located in Printing Preferences > Services > Troubleshooting Menu > Enable SpoolSmart.

Un-check the box to disable this feature. Subsequent prints should properly include images from Revit 2010 products.

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