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Thursday, September 10, 2009

Revit - Locking computer during printing or exporting causes Revit to become unresponsive [Tech Support]

Published date: 2009-Sep-10
ID: TS13855078

Applies to:
Autodesk® Revit® Architecture 2010
Autodesk® Revit® MEP 2010
Autodesk® Revit® Structure 2010

Issue

You print or export your project in Revit and lock the computer during the progress to find Revit is unresponsive when later unlocked.

Solution

This occurs when Direct3D® Hardware Acceleration is enabled and the computer is locked > Ctrl + Alt + Delete > Lock Computer. There are two options to prevent Revit from becoming unresponsive when printing or exporting:

  1. Disable Hardware Acceleration through Options > Graphics > Graphics Mode. Un-check Use Hardware Acceleration (Direct3D). This will prevent Revit from going unresponsive when the computer is unlocked.
  2. If disabling Hardware Acceleration is not an option, you can prevent this behavior by not locking the computer when printing or exporting.

>Autodesk - Autodesk Revit Architecture Services & Support - Locking computer during printing or exporting causes Revit to become unresponsive

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