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Wednesday, April 7, 2010

AutoCAD Services & Support - Crash in Autodesk products caused by old version of the Adobe Flash Player

Published date: 2010-Apr-07
ID: TS14946272
Applies to:
AutoCAD® 2011-08
AutoCAD LT® 2011-08

Issue

You have experienced a crash while using the Adobe Flash player in the help for an Autodesk product or when viewing a video in the New Feature Workshop.

Solution

This crash is being caused by an older version of the Adobe Flash Player that is installed on your system. Uninstalling the older version of Flash and then reinstalling a current version from the Adobe website should address the problem.
Select the following link to download and run the Adobe Flash Player uninstaller:
How to uninstall the Adobe Flash Player plug-in and ActiveX control

Autodesk - AutoCAD LT Services & Support - Crash in Autodesk products caused by old version of the Adobe Flash Player


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