AutoCAD Arch/MEP Services & Support - Product hangs at startup while command line displays "Loading Modeler Dlls".

Published date: 2010-Jun-29
ID: TS15331630

Applies to:
AutoCAD® 2011
AutoCAD® Architecture 2011
AutoCAD® Civil 3D® 2011
AutoCAD LT® 2011
AutoCAD® Map 3D 2011
AutoCAD® Mechanical 2011
AutoCAD® MEP 2011
AutoCAD® P&ID 2011

Issue

When you tried to start your product it became unresponsive while the command line displayed the message "Loading Modeler DLL's".

When you closed the unresponsive application you were presented with a Microsoft Windows error message, the details of which included the following or very similar text:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: acad.exe
Application Version: 24.1.49.0
Application Timestamp: 4b724de9
Hang Signature: 4f8a
Hang Type: 128
Waiting on Application Name: spoolsv.exe:spoolss

Solution

This behavior can be caused by outdated or incompatible plotter drivers.

To resolve the issue, please ensure that you install the latest version of the manufacturer's drivers for your plotter.

You should also check if there are any updates to your plotter's firmware and install these if available.

Autodesk - AutoCAD Services & Support - Product hangs at startup while command line displays "Loading Modeler Dlls"