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Tuesday, July 13, 2010

Autodesk - Revit Services & Support - A required resource was unavailable. Crash on 32 bit Operating System

Published date: 2010-Jul-12
ID: TS15374167

Applies to:
Autodesk® Revit® Architecture 2011
Autodesk® Revit® MEP 2011
Autodesk® Revit® Structure 2011

Issue

You were working in a Autodesk Revit 2011 product and the product crashed with an error message. This crash occurs when working on a 32 bit system. You received a Customer Error Report dialog following the crash. The two most common messages are:

A required resource was unavailable.

A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects. Would you like to save a recovery file?

Solution

The following actions can reduce the frequency of these errors:

  1. Verify that your graphic card and driver is listed as Supported onGraphics Hardware List.
  2. Switch to a 64 bit operating system and utilize a 64 bit Revit 2011 Product.
If this behavior does occur, please submit a Customer Error Report containing an e-mail address along with a description of the workflow leading up to the crash. For additional information on the error report process, please see the link below:

Customer Error Reporting (CER)

For additional assistance please log a support request through Subscription Center

Autodesk - Autodesk Revit Architecture Services & Support - A required resource was unavailable. Crash on 32 bit Operating System

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