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Tuesday, October 26, 2010

Autodesk Services & Support - How to reset your stand-alone Autodesk product licenses

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15890817&linkID=9240857&CMP=OTC-RSSSUP01


Published date: 2010-Oct-25 
ID: TS15890817
Applies to:
AutoCAD® 2011
AutoCAD® 2010
AutoCAD® Architecture 2011
AutoCAD® Architecture 2010
AutoCAD® Civil 3D® 2011
AutoCAD® Civil 3D® 2010
AutoCAD® ecscad 2011
AutoCAD® ecscad 2010
AutoCAD® Electrical 2011
AutoCAD® Electrical 2010
AutoCAD® Map 3D 2011
AutoCAD® Map 3D 2010
AutoCAD® MEP 2011
AutoCAD® MEP 2010
AutoCAD® P&ID 2011
AutoCAD® P&ID 2010
AutoCAD® Plant 3D 2011
AutoCAD® Plant 3D 2010
Autodesk® 3ds Max® 2011
Autodesk® 3ds Max® 2010
Autodesk® 3ds Max® Design 2011
Autodesk® 3ds Max® Design 2010
Autodesk® 3ds Max® Entertainment Creation Suite 2011
Autodesk 3ds Max Entertainment Creation Suite 2010
Autodesk 3ds Max Real-Time Animation Suite 2010
Autodesk® Maya® 2011
Autodesk® Maya® 2010
Autodesk® MotionBuilder 2011
Autodesk® MotionBuilder 2010

Issue

Your stand-alone Autodesk product licenses have become corrupted and you want to know how they can be reset.

Solution

Use the following steps to reset the stand-alone licenses for all Autodesk 2010 or 2011 products:
1. Make sure there is no Autodesk product currently running.  If there is, close the application.
2. Rename the adskflex_00691b00_tsf.data file to adskflex_00691b00_tsf.data.old.  This file can be found at the following locations:
Windows XP
C:\Documents and Settings\All Users\Application Data\FLEXnet\

Vista/Windows 7
C:\ProgramData\FLEXnet\
3. Restart your Autodesk product and go through the activation procedure again.
Note: This file contains all product activations for all 2010 and 2011 Autodesk products installed on your system.  You will need to re-register these products if this file is renamed/deleted.

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