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Friday, October 29, 2010

#Revit Services & Support - How to get support for your Autodesk product


Published date: 2010-Oct-27
ID: TS15906309

Applies to:
AutoCAD® 2011
AutoCAD® Architecture 2011
AutoCAD® Civil 3D® 2011
AutoCAD® ecscad 2011
AutoCAD® Electrical 2011
AutoCAD® for Mac® 2011
AutoCAD LT® 2011
AutoCAD® Map 3D 2011
AutoCAD® Mechanical 2011
AutoCAD® MEP 2011
AutoCAD® P&ID 2011
AutoCAD® Plant 3D 2011
AutoCAD® Raster Design 2011
AutoCAD® Structural Detailing 2011
Autodesk® 3ds Max® 2011
Autodesk® 3ds Max® Design 2011
Autodesk® Alias® Automotive 2011
Autodesk Alias Design 2011
Autodesk Alias Surface 2011
Autodesk® Inventor® 2011
Autodesk® Maya® 2011
Autodesk® MotionBuilder 2011
Autodesk® Mudbox™ 2011
Autodesk® Navisworks® Manage 2011
Autodesk® Navisworks® Review 2011
Autodesk® Navisworks® Simulate 2011
Autodesk® Revit® Architecture 2011
Autodesk® Revit® MEP 2011
Autodesk® Revit® Structure 2011
Autodesk® Vault 2011

Issue

You want to know the different options that are available to get support for your Autodesk product.

Solution

Autodesk provides a broad range of support options to meet your needs:

Autodesk Installation Help

Autodesk Knowledge Base
  • Search the support Knowledge Base for answers, hot fixes, tips, and service packs.
  • Browse documentation and online help.
  • For a complete list of options, go to Documentation & Online Help.
Autodesk Discussion Forums
  • Autodesk and community experts are actively responding to questions in the Autodesk Discussion Forums providing timely responses to your questions.
  • For a complete list of available forums, go to Discussion Groups.
Autodesk Safety Net
  • For a one-time fee, you can speak directly to an Autodesk product support specialist.
  • Get help with installation, configuration, printing and plotting, troubleshooting, and customization using VBA or LISP/Visual LISP for the current release and two previous major releases.
  • For details, go to Safety Net.
Autodesk Subscription
  • Subscription members get convenient access to many advantages through Subscription Center including technical support directly from Autodesk.
  • For details, go to Subscription.
Autodesk Resellers
  • Get in touch with a reseller near you for information on product support programs that fit your needs.
  • To locate a reseller, go to the Reseller Center.

Autodesk - Autodesk Revit Architecture Services & Support - How to get support for your Autodesk product

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