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Wednesday, April 27, 2011

Revit Services & Support - 2012: Installer crashes when creating cross-platform deployments with multiple language packs added in a single session of setup.exe

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16937491&linkID=9243099&CMP=OTC-RSSSUP01

Published date: 2011-Apr-27
ID: TS16937491

Applies to:
AutoCAD® 2012
AutoCAD® Architecture 2012
AutoCAD® Civil 3D® 2012
AutoCAD® Electrical 2012
AutoCAD® Map 3D 2012
AutoCAD® Mechanical 2012
AutoCAD® MEP 2012
Autodesk Building Design Suite 2012
Autodesk Design Suite 2012
Autodesk® Inventor® 2012
Autodesk Product Design Suite 2012
Autodesk® Revit® Architecture 2012
Autodesk® Revit® MEP 2012
Autodesk® Revit® Structure 2012

Issue

You were creating a cross-platform deployment, i.e., a 32-bit deployment on a 64-bit OS or vice-versa, and you added two different language packs to the deployment causing the installer to display the following error message and crash:

Solution

When creating a cross-platform deployment, only add one set of language packs to the installer per session of setup.exe. If you need to create the deployment in an additional language, you should do so in a separate session of setup.exe by launching the installer from the media and then adding a single language pack.




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