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Monday, August 1, 2011

Revit Services & Support - Error installing Microsoft Visual C++ 2010 Redistributable package: “Generic trust failure.”

Source: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17478541&linkID=9240817&CMP=OTC-RSSSUP01

Published date: 2011-Jul-29
ID: TS17478541



Applies to:
AutoCAD® 2012
AutoCAD® Architecture 2012
AutoCAD® Civil 3D® 2012
AutoCAD® ecscad 2012
AutoCAD® Electrical 2012
AutoCAD LT® 2012
AutoCAD® Map 3D 2012
AutoCAD® Mechanical 2012
AutoCAD® MEP 2012
AutoCAD® Plant 3D 2012
AutoCAD® Raster Design 2012
AutoCAD® Structural Detailing 2012
Autodesk® 3ds Max® 2012
Autodesk® 3ds Max® Design 2012
Autodesk® Inventor® 2012
Autodesk® Revit® Architecture 2012
Autodesk® Revit® MEP 2012
Autodesk® Revit® Structure 2012



Issue
When installing the vcredist_x64.exe on Windows 7, you may receive the following error:

Installation failed with error code: (0x800B010B), "Generic trust failure. " (Elapsed time: 0 00:00:08).

Solution
To resolve this issue, please try the following options:

1. Please try to download and install the Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) from the Microsoft.

http://www.microsoft.com/download/en/details.aspx?id=2092

2. Please register the following dll's: Softpub.dll, Wintrust.dll, Initpki.dll, and Mssip32.dll files. To register these files, follow the steps noted in this Microsoft Knowledgebase article:

http://support.microsoft.com/kb/956702

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