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Friday, October 28, 2011

Autodesk Services & Support - How to change your Software Coordinator or Contract Manager




Scenario

Your organization has changed and you would like to update the Software Coordinator or Contract Manager associated to an Autodesk Subscription Contract to reflect these changes.

Solution

1. Review the Autodesk Subscription Roles

As a start, we recommend you familiarize yourself with the various roles you can assume as an Autodesk Subscription Customer. Click the links below to review the definitions.

2. Change your Software Coordinator

Only as a Contract Manager may you update the Software Coordinator associated with an Autodesk Subscription Contract. To do so, review the Designating Software Coordinators section inour Manage Subscription tutorial.


3. Change your Contract Manager

If your Contract Manager is still employed by your company

Since the Contract Manager is the primary contact on an Autodesk Subscription Contract, we request that your former Contract Manager contact us directly to request this change. To do so, complete this short form, so we can update your records as soon as possible.

If your Contract Manager is no longer employed by your company

If the former Contract Manager is no longer employed by your company, we request that your new Contract Manager contact us directly to request this change. To do so, complete this short form, so we can update your records as soon as possible.



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