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Monday, October 31, 2011

Revit Architecture Services & Support - How to find your product request code

After you finally get it installed, we dare you to try and activate it.



Scenario

You have just purchased an Autodesk software license and can't find the product request code to register and activate your product.

Solution

The product request code is required in order to register and activate your license and is generated automatically based on system-related information.  It is a combination of letters and numbers, which identifies your specific machine and the type and date of your activation request. The request code will appear in the following format.  Note: The code used below is for example only and is not a valid request code.

EXAMPLE: B22C 2BCD B2C4 BD24 CB4D BDCB B2D4 BC4D

You can find your product request code directly from within the product.

Note: You can launch your Autodesk product in trial mode up for a period of up to 30 days (duration may vary by product).  After this grace period has expired, you must activate the product using a valid serial number in order to continue using it.


  1. Click on the Help drop down box in the top-right corner of the main menu and then select About.

  1. Click on Product Information in the About screen.

  1. Click on Activate in the Product License Information screen.

    Note: The product information shown below is for example only.  A serial number with all zeroes will start your product in trial mode. A valid serial number is required for activation.

  1. The activation wizard screen will appear.  Click Activate.

  1. Review and accept the Autodesk Privacy Policy so that you are aware how we use and protect any personal information that is collected during the activation and registration process.  You must check the box that you have read and agree to this policy before you can proceed.  Click Continue when you are ready.

  1. You will then see your product request code along with other product information, such as your serial number and product key.  If you are connected to the Internet, you can activate your product immediately by selecting Connect now and activate! and then click Next.  Your product request code is then sent to us and is used to create a unique activation code for your license.  

    Note: Your activation code cannot be re-used later in the event that re-activation is required.

  1. If you have already received an Activation code from us, click I have an activation code from Autodesk, enter the code in the boxes provided and then click Next.

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