As an Advanced or Enterprise Priority Support Customer, you need to locate the numbers to call for live phone support and how to identify yourself quickly when calling phone support.
- Finding phone support numbers
- Weekend phone support for Enterprise Priority
- Finding your Express Service ID
Finding phone support numbers
Weekend phone support for Enterprise Priority
Enterprise Priority Support Customers are entitled to 24/7 phone support for Severity 1 issues. When calling for weekend support for a Sev 1 issue, you will need to identify yourself with your Express Service ID.
Finding your Express Service ID
To quickly identify yourself when calling for support, you can use your Express Service ID.