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Tuesday, June 5, 2012

How to update your contact information in Subscription Center



Scenario

As a Subscription Customer, you need to update your contact information listed in Subscription Center.

Solution

It's important to keep your Subscription Profile up-to-date to ensure you always have access to your Subscription benefits.

Software Coordinators also need to make sure their Shipping Location is current to ensure delivery of product upgrades (for physical shipments).

To update your contact information:

  1. Log into Subscription Center and click My Profile at the top of the page.

  1. Delivery Preference - Select whether you want future product upgrades as a Download or Box (physical shipment).


  1. Sign In Profile - Edit your User IDPassword or Security Question

  1. Customer Profile - Edit your CountryEmailPhone,Language and Notification Preferences.

  1. Shipping Location - Location where physical products will be shipped. Click Edit Location to change.

  1. When you're done making changes, click Update Profile.

Note: The above profile is the view for Software Coordinators. The options available in your profile may differ depending on your user type.


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